Booking an Interpreter

Do you need to book an Interpreter? We can provide a wide range of communication support; including BSL Interpreters, Lipspeakers, and manual/electronic notetakers.

All of our communication professionals are NRCPD registered and are qualified to work with a variety of professional settings including:

  • Healthcare appointments
  • General meetings (education, employment, conferences, social, driving tests etc)
  • Specialist meetings (i.e. police/courts, mental health, child protection, theatre).

 

To book an interpreter, please fill out the form below to send a request to our bookings team.

Terms and Conditions for booking of a Communication Professional/s

  1. This contract is with Manchester Deaf Centre Ltd. If the customer is reclaiming the cost of the interpreter form another organisation (for example Access to Work or a student’s local authority) although Manchester Deaf Centre will support the customer to reclaim the cost, the customer is responsible for paying Manchester Deaf Centre in full within 30 days.
  2. The interpreter is bound by professional confidentiality and is required to adhere to the NRCPD Code of Practice.
  3. All interpreters placed by Manchester Deaf Centre Ltd have professional indemnity insurance and a current DBS disclosure.
  4. The interpreter will interpret to the best of their ability, knowledge and belief. However, no guarantee can be given as to the absolute accuracy of any interpretation. Manchester Deaf Centre will only place interpreters with the relevant skills and experience to competently undertake the work.
  5.   Manchester Deaf Centre may book NRCPD registered trainee interpreters, in an appropriate setting. In this case the booking fee will be a minimum 3 hour fee with an additional fee for each subsequent hour.
  6. Once a booking has been confirmed, either verbally or in writing, it is binding. Should it become necessary to cancel the booking, the following charges will be made:
    • Cancellation with under 7 days notice: Full fee
    • Cancellation with over 7 days: No charge
  7. The customer agrees to pay Manchester Deaf Centre Ltd the following professional fees for the provision of Interpreters and Lipspeakers:
    1. Band 1:
      • Medical: Hospitals, GPs, Health Visitors, Opticians
      • Minimum 3 hour fee with an additional fee for each subsequent hour (please contact us for specific pricing).
    2. Band 2:
      • Generic: Meetings, home visits (non medical), events, job interviews
      • Minimum 3 hour fee with an additional fee for each subsequent hour (please contact us for specific pricing).
    3. Band 3:
      • Specialist: Legal, Mental Health, Child Protection, Police
      • Minimum 3 hour fee with an additional fee for each subsequent hour (please contact us for specific pricing).
  8. Mileage will be paid at 40 pence per mile to and from the interpreter’s base.
  9. Assignments outside core hours of Monday to Friday 9am – 6pm will be charged at an enhanced rate.
  10. For any other communication support, such as Notetakers and Palantypists/Speech to Text Reporters, Manchester Deaf Centre Ltd. will provide separate quote for each individual booking.
  11. The customer agrees to remittance terms and conditions i.e. to pay Manchester Deaf Centre Ltd. Invoices within 30 days of receipts.

Contact Us ! 0161 273 3415

If you have a question about any of our services/groups, please get in touch!