Sarah Warburton

Customer Engagement and Experience Officer

In 2013, whilst working as a tutor in social welfare rights, a profoundly deaf student attended my course with two BSL interpreters. I enjoyed working with them so much; I was really impressed at how communication barriers could be overcome to enable the student to participate fully, and I discovered BSL as a fascinating language.

This experience inspired me to start to learn BSL myself, and since then I have studied up to BSL Level 3. I’ve been volunteering at Manchester Deaf Centre since 2017, to begin with in the Job Club and now in producing our monthly newsletter.

I’m delighted to be joining the staff team as Customer Engagement and Experience Officer. My role will be to spread the word and increase take-up of the Deaf Awareness, BSL and Inclusive Employment training opportunities that the Deaf Centre offers, and to assist Emma with training course bookings, logistics and administration.

I have a 20+ year career background working in the charity and statutory sectors, with a focus on rights-based work. I am passionate about removing barriers that cause disadvantage and ensuring equality of opportunity for all. Most recently I have worked for the Institute of Money Advisers, organising delivery of their training courses. I am looking forward to bringing all of my experience into my new role with the aim of increasing Deaf awareness and inclusiveness in our wider community.

Working days/hours




Mobile telephone number: 07917368832

Thank you to our partners

Our Opening Times

If you would like to know more about
any of our services, please get in touch.

Manchester Deaf Centre,
Crawford House,
Booth Street East,
M13 9GH

09:00 – 17:00


0161 273 3415

Registered Charity Number: 1110373