Deaf Awareness and Interpreter Awareness for Healthcare Professionals

Relevant for: all staff who work in healthcare settings
Course length: 4 hours
Delivery method: face to face only

Course outline

The aim of this training is to raise Deaf awareness in order to ensure that a Deaf British Sign Language user’s experience of attending a medical appointment is on a par with that of a hearing person. Content includes:

- an exploration of the specific barriers experienced by Deaf people when accessing healthcare services
- a brief overview of the Equality Act 2010 and Accessible Information Standards 2016
- Key information about British Sign Language, language levels, and the ineffectiveness of ‘writing things down’
- why it is not appropriate for a family member or friend to interpret in medical appointments
- how to work with sign language interpreters
- issues with face masks and COVID-19

The course is co-tutored by a highly experienced profoundly Deaf tutor and a professional sign language interpreter. The delivery method consists of presentation, case studies, interactive activities and role play scenarios.

Cost: £600 Maximum group size: 20

Make a Booking Enquiry

Or for more information, to make a booking, or to discuss your training needs, please contact us:

Tel: 0161 273 3415 / 07917 368832



Thank you to our partners

Our Opening Times

If you would like to know more about
any of our services, please get in touch.

Manchester Deaf Centre,
Crawford House,
Booth Street East,
M13 9GH

09:00 – 17:00


0161 273 3415

Registered Charity Number: 1110373