WAITE one stop support


We are delighted to be able to offer you this 'one stop' support service five days a week. Whatever your needs, please get in touch and we will either help you ourselves or point you in the right direction.

Aimed at D/deaf individuals within Greater Manchester. Our Wellbeing, Advocacy, Information, Training and Employment Service (W.A.I.T.E.) aims to increase the D/deaf community’s health and well-being, which can be severely impacted by lack of communication and service cuts.

“Since the WAITE service has been set-up, I have been able to access information, support and activities in my first language. Communication has always been a barrier for me and because of this I have been lonely and isolated. I do not know what I would have done without this service. The staff at MDC are very friendly and helpful and I would like to say a big thank you to them all for supporting me.”

Issues might include:

  • Housing
  • Benefits
  • Employment
  • Discrimination
  • Letter translation
  • Booking interpreters
  • LGBQT+ specific issues
  • Needing support from other women
  • Access and disability



We offer remote support, and face-to-face appointments at Manchester Deaf Centre, Crawford House, Booth Street East, Manchester. We also offer drop-in services and group activites.

Should your needs be beyond our remit, we try to ensure you will receive the support you need by signposting and keeping regular contact. If you prefer to communicate with a female or a male let us know. Don’t hesitate to get in touch, you are very welcome. To contact individual staff members see below, here is our general contact:

email: waite@manchesterdeafcentre.com
Text: 07557 095 854

For more detailed information please take a look at the WAITE pages for the issues you are interested in:

Training, Employment and Enterprise page

Health and Social Care Advocacy page

Wellbeing Support Groups page

WAITE staff

To contact an individual WAITE person:

Mark Woodall - WAITE Project Manager

Working days/hours

Tuesday - Friday


Email: markwoodall@manchesterdeafcentre.com

Mobile telephone number: 07557-095-854 (text only)



Toni Hanlon - Advocacy and Support Officer

Working days/hours

Wednesday, Thursday and Friday

09:00 - 17:00


Email: tonihanlon@manchesterdeafcentre.com

Contact number: 07584 720378



Dipti Patel - Advocacy, Employment, Training and Enterprise Advisor

Working days/hours

Mondays 09:00-17:00
Wednesdays 09:00 - 17:00
Fridays 09:00-17:00


Email: diptipatel@manchesterdeafcentre.com

Mobile telephone number: 07557-095-929 (text only)




Anita Kanji - Advocacy and Support Officer, Wellbeing Team

Working days/hours

Monday -Trafford
Tuesday - Advocate
Wednesday - Trafford/Wellbeing
Thursday - Wellbeing
09:00 - 17:00


Email: anitakanji@manchesterdeafcentre.com

Mobile telephone number: 07917-165-804 (text only)


Steve Simons - Advocacy and Employment Advisor, Wellbeing Team, Digital Inclusion & IT

Working days/hours

Monday 08:00 - 12:00 (Employment)
Tuesday 08:00 - 16:00 (Employment)
Wednesday 08:00 - 16:00 (Wellbeing)
Thursday 08:00 - 16:00 (Wellbeing)
Friday 08:00 - 16:00 (Digital Inclusion & IT)


Email: stevesimons@manchesterdeafcentre.com

Mobile telephone number: 07436-410-831 (text only)

Thank you to our partners

Our Opening Times

If you would like to know more about
any of our services, please get in touch.

Manchester Deaf Centre,
Crawford House,
Booth Street East,
M13 9GH

09:00 – 17:00


0161 273 3415

Registered Charity Number: 1110373