Interpreter Booking Terms and Conditions

Terms and Conditions for Booking of a Communication Professional(s)

1. This contract is with Manchester Deaf Centre Ltd. If the Customer is reclaiming the cost of the interpreter from another organisation (for example Access to Work or a student’s local authority) although Manchester Deaf Centre will support the Customer to reclaim the cost, the Customer is responsible for paying Manchester Deaf Centre in full within 30 days

2. The Interpreter is bound by professional confidentiality and is required to adhere to the NRCPD Code of Conduct.

3. All Interpreters placed by Manchester Deaf Centre Ltd have Professional Indemnity Insurance and a current DBS.

4. The Interpreter will interpret to the best of their ability, knowledge and belief. However, no guarantee can be given as to the absolute accuracy of any interpretation. Manchester Deaf Centre Ltd will only place interpreters with the relevant skills and experience to competently undertake the work.

5. We may advise that more than 1 BSL interpreter needs to be booked for certain assignments for co-working support and quality assurance. This will be at our discretion and Manchester Deaf Centre Ltd will always discuss this with the booker before booking additional interpreters

6. Manchester Deaf Centre may book NRCPD registered Trainee Interpreters in an appropriate setting. In this case, the booking fee will be £120 (this sessional fee covers up to 3 hours) and £30 for each additional hour. Manchester Deaf Centre will only book NRCPD registered Trainee Interpreters with relevant skills and experience to undertake the assignment.

7. Once a booking has been confirmed, either verbally or in writing, it is binding. Should it become necessary to cancel the booking, the following charges will be made:

Cancellation Terms and Conditions

15 days’ notice or more before the booking date: no cancellation fee

8-14 days’ notice before the booking date: 50% cancellation fee

1-7 days’ notice before the booking date: full charge applies

8​. Please contact @Bookings@manchesterdeafcentre.com for information related to fees

9. Assignments outside core hours of Monday to Friday 9am – 6pm will be charged at normal fees plus 50%.

10. The customer agrees to remittance terms and conditions i.e. to pay Manchester Deaf Centre Ltd invoices in full within 30 days of receipts