Did you know:
- Over 10 million people in the UK live with some form of hearing loss—that’s 1 in every 6 people you meet!
- British Sign Language (BSL) is much more than just a way to communicate. It’s a vibrant language with its own grammar and culture, and it’s the first language for estimated 125,000 to 151,000 people across the UK!
- Deaf people face everyday challenges—like difficulty accessing customer services, helplines, websites, and even simple conversations.
Imagine your business breaking down these barriers. Our training equips your team with the knowledge, skills, and confidence to create a welcoming, inclusive environment where deaf customers and colleagues feel truly understood and valued. Plus, you’ll be fully aligned with the Equality Act (2010) and the British Sign Language (BSL) Act 2022, supporting your commitment to accessibility and inclusion.
We offer a flexible range of training—from dynamic 1-hour awareness sessions to immersive 5-hour workshops designed specifically for your organisation’s needs. And if you’re ready to take your skills to the next level, our comprehensive BSL courses run regularly at our centre, leading to official qualifications and real expertise.
Whether you prefer training at the Manchester Deaf Centre, your workplace, or online, we make it easy and accessible.
Explore Our Courses
Deaf Awareness (Online 2 hours)
Deaf Awareness for Healthcare Professionals (Online 2 hours)
Deaf Awareness (Face-to-face 3 hours)
Combined Deaf Awareness and Basic Intro to BSL (Face-to-face 5 hours)
5 Week Intro to BSL (Face-to-face)
1 Hour BSL Taster session (Online)
Dive Deeper with Our BSL Qualifications
Ready to take it further? Our British Sign Language courses are perfect for staff who want to progress towards official BSL qualifications or commit to sustained learning.
We are proud to be a registered centre with Signature—the UK’s leading awarding body for BSL—with courses from Level 1 through Level 4.
Find out more about each level on Signature’s website. Want to join an open course? Book your place here.
We can also deliver training sessions at your organisation to support your team’s learning needs, providing flexibility while maintaining course requirements.
Why Choose Us?
Our team of expert trainers includes deaf native BSL users—ensuring an authentic, immersive learning experience. Where needed, a qualified BSL interpreter supports communication, making sure every participant can engage fully.
You’ll gain not only awareness of hearing loss but also practical communication tools and best practices for confidently working with deaf colleagues and clients.
We proudly serve:
• Public sector organisations
• Voluntary sector groups
• Private and corporate businesses
• And more
Ready to Transform Your Team’s Skills?
Please be advised that if we are unable to source interpreters for your preferred date(s), you will notified promptly to discuss alternative dates. This is why our booking form requests six week advance notice with three potential dates as this provides us ample time to book trainers and freelance interpreters. Your understanding and flexibility are greatly appreciated should any changes be necessary.
Get in touch to discuss your needs, book your training, or simply find out more:
• Apply online through our easy application form
• Call us on 0161 273 3415 or 07917 368832

*Terms and conditions may apply
Testimonials
Online Introduction to British Sign Language
“Excellent introductory course that took me from zero knowledge of BSL to a good basic knowledge and greatly increased my interest to progress. The tutor and interpreters were excellent.” Paul McGowan, Lloyds Banking Group
Online Deaf Awareness
“The deaf awareness session delivered remotely was interesting, engaging and ran seamlessly in my view. Not just the content but all the facilitators/ presenters involved. Any preconceptions that anyone may have had about deaf people or people with hearing loss was eliminated within minutes. It was powerful, and it made me think more around the ways in which deaf people communicate, and about deaf identity and culture. Overall, a very informative course, opened my eyes to the emotional impact of hearing loss. I thought I had an understanding of Deaf people – I didn’t." Bridgeen Kane, Risk Manager, Oldham CCG
Online Deaf Awareness
“This course has allowed me not to be “scared” to try to converse with a Deaf/deaf person. It was extremely eye opening and I am very glad I attended, I no longer feel that I would be unable to have a discussion with a person who is Deaf. Thank you.” Jane Harris, NHS
Online Deaf Awareness
“I really enjoyed all aspects of the course! It was very insightful to hear [the tutor’s] experiences and has got me thinking about how we could make our service more accessible for our service users. I think the training will adapt my practice and increase our awareness as a team.” Specialist Speech and Language Therapist, NHS
